Rescue missions, not features.

Every project below started as a real crisis inside a real multi-site business. What follows is the problem, the custom infrastructure built to solve it, and the metric it moved.

The Gamified Review Intervention

The Problem

A hospitality network was deep in a critical hole with severe public review deficits, directly threatening client acquisition and market survival.

Custom Solution Blueprint

I audited the consumer journey and engineered a bespoke, gamified QR-code application framework. Customers scanned a local prompt, completed an interactive engagement, left authentic Google reviews, and submitted compliant marketing information before unlocking a time-locked reward system with integrated redemption safeguards for the staff.

Core Performance Indicator

1,900+ / 900+

Organic Google Reviews

Targetable Marketing Emails captured in under 6 months

Procurement Automation & Trace-Ready Ordering

The Problem

A growing network suffered from massive financial waste, order errors and supply bottlenecks due to staff sending unrecorded WhatsApp messages and unstructured Excel spreadsheets to dozens of independent suppliers.

Custom Solution Blueprint

I built and installed a trace-ready procurement application that streamlined multi-vendor ordering directly on tablets and phones. Automatic cloud-sync inventory updates and unified daily purchasing documents replaced the chaos.

Core Performance Indicator

−30% / 700h / 10→4h

Raw food waste slashed by 30% · 700+ hours of procurement labor automated per year

Quarterly store inventory audits reduced from 10 hours to 4 hours

Unified Revenue API & Financial Automations

The Problem

A multi-site business had disconnected revenue tracking across interactive self-service kiosks, food delivery aggregators (UberEats, Takeaway.com), and internal point-of-sale registers — causing severe accounting delays and cash flow friction.

Custom Solution Blueprint

I architected the enterprise's initial cloud database network and deployed custom operational API webhooks. Daily revenue metrics from all external platforms flow directly into a unified dashboard, streamlining administrative data tracking and closing the books in hours instead of days.

Core Performance Indicator

1 Dashboard

Kiosks + Aggregators + POS unified into a single revenue source of truth

End-of-day reconciliation reduced from days to hours

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